Poker Hands Terms & Conditions — Complete Membership & Usage Policy

These Terms & Conditions poker hands (https://pokerhands.onl) and applies to all of its services. By registering on our platform, you acknowledge that you have fully read, understood, and agreed to abide by these terms and conditions. If you do not agree with any of the terms, please do not use our services.

1. General Terms & Conditions

Poker hands is an online gaming platform operated for entertainment purposes. To use our services, you must agree to and comply with the general terms and conditions below.

• You must be at least 18 years of age.
• You must be accessing from a country or region where online gaming is legally permitted.
• Only one account may be registered per person.
• All information provided at the time of registration must be accurate and up to date.
• You must keep your account password and login credentials strictly confidential.

2. Account Registration & Verification

When registering with poker hands, you are required to provide accurate personal information. We reserve the right to verify your identity at any time.

What you need to register:

• Full name (as per national ID)
• Correct mobile number (used for payment)
• Date of birth (for 18+ verification)
• Valid email address

KYC Verification:

If a withdrawal exceeds a specified threshold, Poker Hands may request KYC (Know Your Customer) verification, which may require you to submit a copy of your national ID or passport.

3. Deposit & Withdrawal Policy

Poker hands supports deposits and withdrawals via Bangladesh's major mobile banking services, including bKash, Nagad, and Rocket.

Deposit:

• Minimum deposit: ৳100
• Maximum deposit: ৳50,000 per day (subject to account verification)
• Deposits are usually credited to your account instantly
• Deposits must be made only from a mobile number registered in your own name

Withdrawal:

• Minimum withdrawal: ৳200
• Maximum withdrawal: ৳1,00,000 per day
• Processing time: typically within 5 minutes
• Withdrawals must be made only to a mobile banking account registered in your own name
• Large withdrawals may be held pending completion of KYC verification

4. Bonuses & Promotional Offers

Poker hands offers a range of bonuses and promotional offers. Each offer has its own specific terms that must be read before acceptance.

General Bonus Terms:

• Bonus funds cannot be withdrawn directly — a specified wagering amount must be completed first
• Wagering requirements are typically 15–30x the bonus amount
• Bonuses have an expiry period — typically between 7 and 30 days
• You cannot activate a new bonus while another bonus is currently active
• Wagering requirements may also apply to winnings from free spins

Reasons for Bonus Cancellation:

• Attempting to claim bonuses from multiple accounts
• Using a bonus on games outside the eligible selection (where specified in the terms)
• Not used before expiry

5. Gaming Rules

All games on poker hands are powered by internationally certified RNG (Random Number Generator) technology. Every outcome is completely random and impartial.

• Each game has its own rules, which can be viewed before the game begins
• If a game is interrupted mid-round due to a technical issue, the bet for that round will be refunded
• In the event of an internet disconnection, the game state will be restored once auto-reconnect completes
• Poker hands reserves the right to investigate any suspicious betting patterns
• Any dispute regarding a game outcome must be reported to the support team within 24 hours

6. Prohibited Activities

The following activities are strictly prohibited on Poker Hands. Engaging in any of them may result in immediate account suspension and forfeiture of all funds.

• Multiple accounts: Having two or more accounts under the same individual is strictly prohibited
• Bonus Abuse: Attempting to obtain bonuses through fraudulent means
• Money Laundering: Using gaming services for the purpose of money laundering
• Software manipulation: Attempting to manipulate game outcomes
• Using Another Person's Account: Operating another person's account on their behalf
• False information: Registration using a false identity or fraudulent documents
• Hacking or Cyber Attacks: Attempting unauthorized access to our systems

7. Responsible Gaming

Poker hands takes responsible gaming seriously. We believe gaming should always be a source of entertainment.

Our Responsible Gaming Tools:

• Deposit limit: Set daily, weekly, or monthly deposit limits
• Session timer: You will receive reminders after a set period of time
• Cooling-Off: Temporarily suspend your account for a set period (24 hours to 30 days)
• Self-exclusion: Option to permanently close your account
• Reality Check: Track how long you've been playing at a glance

8. Privacy & Personal Information

Poker hands places the highest priority on protecting your personal information. We collect only what is necessary and store it securely.

• All data transmissions are secured with 256-bit SSL encryption
• Your financial information is never stored on our servers
• Your data is never sold or rented to third parties
• Information may be disclosed to authorities only when required by law
• For more details, visit our Privacy Policy Read

9. Account Closure & Suspension

Poker hands reserves the right to temporarily or permanently close an account under the following circumstances.

Voluntary Closure:

Any member may close their account at their own request. Please contact our support team. The account will be deactivated after any remaining balance has been withdrawn.

Closed by management:

• If evidence of a terms violation is found
• If found engaging in prohibited activities
• If registration using false information is detected
• Due to Legal Obligations

10. Limitation of Liability

As a gaming platform, poker hands has defined certain liability limits that all members should be aware of.

• Poker hands is not responsible for any financial losses incurred through gaming
• We are not liable for any losses resulting from an internet disconnection
• Service may be temporarily unavailable due to unscheduled server maintenance
• We are not directly liable for issues caused by third-party payment providers
• Game outcomes are determined by RNG and cannot be influenced or manipulated

11. Policy on Changes to Terms & Conditions

Poker hands reserves the right to modify, amend, or update these terms and conditions at any time.

• Members will be notified by email of any significant changes
• Continued use of the platform after any changes constitutes acceptance of the updated terms
• If you do not agree with any changes, you may request to close your account immediately
• The date of the most recent update will always be displayed at the top of this page

12. Contact & Dispute Resolution

If you have any questions or complaints regarding these terms or any poker hands service, please contact our support team.

• Email: [email protected]
• Live Chat: 24/7 live support (available after logging in)
• Response time: Email responses are typically within 24 hours; Live Chat support is instant

Complaints process:

Contact our support team first. If the matter is not resolved to your satisfaction within 72 hours, you may escalate it to a higher authority. poker hands is committed to providing fair and transparent resolutions at all times.

In closing: These terms and conditions form the legal basis of the relationship between poker hands and its members. We are committed to policies that are always fair, transparent, and member-friendly. If you have difficulty understanding any term, our support team is always on hand to help. poker hands thanks you for your trust and continued support.